• 1.1 Customers must be individual members of Family Banking at the Wealth Plus level or above, with a normal account status and
• 1.2 Customers must hold life or health insurance products with the bank, with a premium value of at least THB 10,000 or more*
  *The insurance premium calculation will begin 30 days after the policy has been approved. The information is based on the data as of the end of the previous month. The bank refers only to the premium information provided by the insurance company

*For further information regarding the terms and details of Family Banking, please visit www.lhbank.co.th or contact the Family Banking Contact Center at 02-491-1999.

• 5.1 Customers will receive a code to access emergency ambulance service via the LHB You application on the 7th of the month when they qualify as a Family Banking member at Wealth Plus level or above.
• 5.2 Customers can download the LHB You application and claim their privilege via the "Reward" menu. The service must be used within the quarter of entitlement, otherwise the privilege will be forfeited.
• 5.3 Customers who receive entitlement in Quarter 1 during 9 January 2026 – 7 March 2026 may use the entitlement from 9 January 2026 – 6 April 2026 
• 5.4 Customers who receive entitlement in Quarter 2 during 7 April 2026 – 7 June 2026 may use the entitlement from 7 Apr 2026 – 6 Jul 2026
• 5.5 Customers who receive entitlement in Quarter 3 during 7 July 2026 – 7 September 2026 may use the entitlement from 7 Jul 2026 – 6 Oct 2026
• 5.6  Customers who receive entitlement in Quarter 4 during 7 October 2026 – 7 December 2026 may use the entitlement from 7 October 2026 – 6 January 2026
• 5.7 Customers are entitled to receive emergency ambulance services from The Good Ambulance with a value of THB 2,000 per service. In the event that the service cost exceeds THB 2,000, customers shall be responsible for paying the excess amount directly to The Good Ambulance.
• 5.8 Customers must provide the code displayed in the LHB You application ("Reward" menu) to the Call Center staff of The Good Ambulance before using the service. If the code is not provided prior to service use, the bank reserves the right to deny retroactive use of the entitlement for services received.
• 5.9 Once the customer contacts The Good Ambulance Call Center and provides the code, the bank will consider the entitlement used. In case of cancellation, modification, or changes after this step, the bank reserves the right to not reinstate or compensate for the lost entitlement under any circumstances.